Frequently Asked Questions

For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Will there be daily flights to Houston?

FlyHobbs has daily flights to Houston, with twice-daily flights four days of the week. Check with United for flight times and dates.

Will the flight times ever change?

Typically flight times will stay relatively consistent, but keep in mind that United Express has the right to change the flight times without prior notice. Therefore, it is always important to check your flight schedule prior to your scheduled departure.

Will I be able to easily connect to other destinations from Houston (IAH)?

For most people, Houston will not be their destination, but rather a connection point to some other location. That is why United scheduled flights from Hobbs so that you can connect to over 90 domestic and international cities within two hours of your arrival at George Bush Intercontinental Airport (IAH).  For more information about the George Bush Intercontinental Airport, please visit http://www.fly2houston.com/iah

What are the advantages of flying out of Hobbs vs. Midland or Lubbock?

There are many advantages related to flying out of Hobbs such as:
  • The airport is close to home which greatly reduces gas costs.
  • Less time is spent driving.
  • Free parking at the airport.
  • Short lines at the airport for check-in, security, and baggage claim.
  • No time change to calculate.
  • No hotel costs incurred when catching the early morning flight.

Will fares be competitive with Midland and Lubbock?

Most times you can expect the fares from Hobbs to Houston to be competitive with the other airports that you may typically utilize, but remember the cost savings from travel, parking and time that will off-set the overall price of your trip. Plane fares are complicated and are dependent upon:
  • The number of days that you book in advance (30 days or more in advance will typically yield the most economical fares);
  • The days of the week that are being selected for travel (typically most travelers do not fly on Tuesdays and Saturday, so if you are looking for a bargain, these are the best days to book);
  • The current pricing of jet fuel and the air miles traveled; and
  • Other variables.

Is there more than one airport in Houston and if so, which one will be used for the flights departing from Hobbs?

All flights from the Lea County Regional Airport will land at George Bush Intercontinental Airport or airport code IAH in Houston, TX. George Bush Intercontinental Airport is located 20 miles north of Downtown Houston between Interstate 45 and U.S. Highway 59. Houston IAH serves as the largest hub for United Airlines.

What is the name of the airport in Hobbs and where is it located?

The airport in Hobbs is named the Lea County Regional Airport and is located approximately 5 miles west of Hobbs on US Hwy 180 (Carlsbad Hwy) on the south side of the highway.

What is the Lea County Regional Airport Code and why is it important to know?

The code for the Lea County Regional Airport is HOB. It is important to remember this code when booking flights online or with a ticket or travel agent to easily access the flights available at the Lea County Regional Airport.

Will United ticket agents be available at the airport to assist me?

United will have trained agents available at the airport before and after flights to assist customers with any needs that may arise. Also, many services are provided online for your convenience and can be accessed anytime at United Airlines.

If I want to book a flight out of Hobbs, where should I go for ticket information?

Tickets can be booked at:

Where can I book a ticket if I don’t have access to the internet or need special assistance?

To book a flight by phone, please contact your local travel agent or United Airlines at:

For domestic travel

1-800-United-1 (1-800-864-8331)
Available 24 hours a day, 7 days a week

For international travel

1-800-538-2929
Available 24 hours a day, 7 days a week

Spanish

1-800-426-5561

Asian languages

1-800-426-5560

 

Deaf or hard of hearing assistance

TDD: 1-800-323-0170

Will the United ticket agents be aware of the flights between Hobbs and Houston?

United has provided information to their employees and travel agents, but it is possible that you may reach someone who is unaware of the newly added flights between Hobbs and Houston. It is helpful to provide the ticket or travel agent with the airport code for the Lea County Regional Airport, which is HOB, to assist with accessing the United Express flights servicing Hobbs.

I usually book my flights through an online travel service. Can I still use this service to book a flight from Hobbs?

Absolutely, you can book your flight to or from Hobbs utilizing Travelocity, Expedia, or any of the other popular travel sites (just remember the airport code for the Lea County Regional Airport is HOB).

Since the Lea County Regional Airport is small, do I still have to arrive an hour in advance of my flight?

Yes – No matter the size of the airport or number of passengers boarding the plane, TSA must adhere to strict security regulations. You must be at the airport at least one hour in advance of your flight to check-in and go through passenger screening. If you arrive later than the recommended time to clear the security measures, it is possible that you will not be allowed on the flight.

What type of aircraft and service can be expected?

Passengers will fly a 50-passenger, regional jet from Hobbs to Houston which will be operated by Express Jet under the brand name of United Express.

Will passengers be able to carry on their bags?

You will have the choice of checking your bags in at the United counter or carrying them on the plane. You may carry on one bag and one personal item such as a briefcase, garment bag, laptop computer, purse or small backpack. Your carry-on bag:
  • Must fit under your seat or in the overhead bin;
  • Must not be more than 9 x 14 x 22 inches (23 x 35 x 56 cm) or 45 linear inches (114 linear cm); and
  • May be required to travel as checked baggage if the bag cannot be safely stowed on your flight.
Please visit

United Airlines

to learn more about special items, restrictions, and baggage fees.

Will I have to re-check my luggage once I arrive in Houston?

No – If you are connecting to another flight (regardless if it is a United flight or a different airline) in Houston, your luggage will be checked through to your final destination.

How can I learn about special deals offered for United flights?

One of the best sources for information about the United Express flights between Hobbs and Houston is FlyHobbs . On this website you can find the latest information about fare sales and bonus travel miles offered by United Airlines. If you register your contact information with FlyHobbs, we will automatically send you an alert about special offers, and important travel updates.

Does United have travel miles reward program?

United’s mileage reward program is called Mileage Plus. It’s easy to earn miles for your flight; simply provide your Mileage Plus number when you make your reservation and make sure that it appears on your boarding pass at check-in. With the Mileage Plus program you can redeem your miles for flights, car rentals, hotel stays, merchandise, memberships and more. If you are not a Mileage Plus member, you can find additional information and join at United Airlines or FlyHobbs.

What is UNITED Airlines & UNITED ExpressJet

“With great people, the world’s most comprehensive global route network, the best current aircraft order book among U.S. network carriers and the industry-leading loyalty program. United is well positioned to deliver meaningful profitability and sustainable long-term value for our customers, the communities we serve, our shareholders and our co-workers around the world.

United Airlines and United Express operate an average of 5,472 flights a day to 381 airports across six continents. In 2012, United and United Express carried more passenger traffic than any other airline in the world and operated nearly two million flights carrying 140 million customers.

 

United is investing in upgrading its onboard products and now offers more flat-bed seats in its premium cabins and more extra-legroom economy-class seating than any airline in North America. In 2013, United became the first U.S.-based international carrier to offer satellite-based Wi-Fi on long-haul overseas routes. The airline also features DIRECTV® on nearly 200 aircraft, offering customers more live television access than any other airline in the world. United operates more than 700 mainline aircraft and has made large-scale investments in its fleet.

 

In 2013, United will continue to modernize its fleet by taking delivery of more than two dozen new Boeing aircraft. The company expanded its industry leading global route network in 2012, launching nine new international and 18 new domestic routes. Readers of Global Traveler magazine have votedUnited’s MileagePlus program the best frequent flyer program for nine consecutive years. United is a founding member of Star Alliance, which provides service to 194 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world.”

 

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